Sue Eller has just represented my wife and I in securing an excellent lease arrangement for our home in La Canada. She very efficiently provided comparables to support pricing and worked with us to determine what cost-effective repairs and upgrades were appropriate to generate the best return. She did an incredible job of staging the house to present it in the most favorable manner. Within just a little over 24 hours after the broker open house, we had four qualified offers to pick from and ended up with a rental amount that was nicely above the listing rent. Sue was pleasant, highly effective and efficient throughout the process and acted with the utmost integrity in all aspects of the process. I can recommend her without qualification and with great enthusiasm. I will be happy to discuss the experience and this reference. Sue can provide my cell number if you wish to speak with me.
-GeoffreyGeoffrey and Clair - Landlords
Buying a home can be a daunting and complex process, especially when you've never done it before. Luckily, when my fiancee and I recently bought our first house, Sue Eller was with us every step of the way. Even when complications and unique challenges came up (like me and my fiancee being out of the country the day we closed escrow!) Sue worked diligently and creatively to make sure everything went as smoothly as possible.
Looking back, I'm especially grateful that Sue was so attentive to our needs and concerns. Whenever I had a question (and I had plenty) Sue was easy to talk to and always informative.
Through it all, Sue was professional, thoughtful and caring, and I would highly recommend her to anyone looking for a realtor.Matthew Kosinski - Buyer
Kari,
We are truly looking forward to establishing a sense of permanence, a sense of belonging in a community, and contributing to our new community.
We feel very fortunate to have met a pro-active realtor who has valued ongoing communication. One who exhibited patience as we learned the market....learned the area and worked to discover what would best meet both of our needs in a home on the west coast.
-DebbieBrian and Debbie Schrader - Buyers
I take the greatest pleasure in recommending Sue Eller for all of your real estate needs! She has acted for me both as a seller’s agent and as a buyer’s agent and in both cases went well beyond the call of duty! I met Sue at an open house and was immediately drawn to her because of her humor and friendly nature. When it came time to put our historical house on the market I brought her over to see the house and to explain her vision of how to get the house sold. I also interviewed several other Realtors. Our house was 100 years old and not quite in the everyday assessment category. Sue had a beautiful painting of the house commissioned and presented us with it when escrow closed – a lovely memory for us of a special house. I mentioned at the beginning that she goes beyond the call of duty. Sue rolled up her sleeves and helped me put books in boxes, store stuff away in the garage to clear the house and helped me with a garage sale. When the home was sold, she then went on the hunt for my new house and was not afraid to tell me if a house I had fallen in love with was not practical. She knew by then what I liked and called me in excitement to show me a house that ended up being perfect for us. Now she turned into the dragon master and was there for inspections, got quotes for me for work that needed to be done and was the “bad guy” with the sellers if someone had to be. I am happy to say that Sue Eller started as my Realtor and has now become a friend. She really cares for the people she does business with and is honest, truthful and has integrity. She says what has to be said, even if it would be easier to not say it, and so, one trusts her and believes her word. You really cannot go wrong with Eller the Seller!
Zoe Howard - Seller & Buyer
Sue is a fantastic agent! She spent her own money to buy "props" to stage our home and spent many hours over several days getting it just right. She constantly complimented us for our efforts and knew just when to be an agent and just when to be a friend. Due to poor market conditions, our house didn't sell as quickly or for the price we wanted, but without Sue, it would have been much worse. I actually lost count of how many Open Houses she hosted for us! We trusted her advice 100% and not only would we recommend her to our friends, but we would use her as our agent again without hesitation.
Michelle Wood - Seller
Thanks to you for such a smooth transaction. I don’t think it could’ve gone much better than it did. Your knowledge of the real estate industry and the current market situation was evident in every step of the way, from the timing on the listing, to pricing and staging of the house. Your professionalism really shone. In times like these with the media spreading bad news about the real estate market, and seeing friends struggle to get their houses sold, our sale went off without a hitch, in the price range we wanted and in record time.
Alison Brisker - Seller
I am still in a state of disbelief that my home sold so quickly. With your thorough evaluation of the market, and careful pricing my home sold in less than 2 weeks! Your suggestions to use your wonderful home stager and doing the suggested home upgrades really did the trick. The last few weeks in escrow you went over and above getting information from the buyer’s agent and pushing the buyer’s lender to get the house closed. I so appreciated the timely informative updates. This is certainly a different market for sellers and buyers and you really made the process much more calm. I just can’t thank you enough for helping me. It made all the difference to have you on my team with your extensive knowledge about this market.
Christine Cox - Seller
Sue bent over backwards to help us sell my parent’s home of 43+ years. She was a great help in the midst of a difficult situation because none of us live in the area. After my mother died and my father moved up north we were hard-pressed to get the house cleaned out and ready to sell. My father’s primary objective was to sell it quickly at the most reasonable price and that is exactly what happened. Sue was instrumental in getting the house in order, including the outside painting and gardening.
She was readily available to help whenever we needed her. She was creative and strategic in staging the house for selling and kept us informed all along the way. Her advice was always reasonable and well informed as we sought to meet the objective. Sue’s website is easily navigated and up to date with creative marketing ideas to sell the houses she lists. In this economy and housing market, we were unsure how the sale would go but we had numerous offers 2 days after the first open house and the whole process was relatively painless and progressed as quickly as one could hope.
In the end, we could not have been happier with the results and feel good about the experience. I would recommend her to anyone looking to buy or sell.Peggy Good - Seller (Jim Rez’s daughter)
You are amazing! You did everything you promised and found a lovely young couple to move into a beautiful remodeled condo. I am so happy. My painting of my home is beautiful and will always be a memory of my 23 years on Valley View. My daughter, Diane and my son, Bob were so impressed with the speed in which you accomplished everything.
Shirley Darling - Seller
How can I ever thank you enough for your services in selling my mom’s condo?! Everything you said would happen did happen, as if scripted. After working with you for several weeks I fully believed that you would have it listed June 1st which it was, there would be a buyer within a week, which there was, and an offer OVER asking price, which we accepted. Yikes! You are an agent who knows her job and gets the job done! It has truly been a pleasant experience to work with you. Your efforts in coordinating all of the parts of this transaction between my mother in Glendale, my brother in Oregon and me in Seattle, was so professional but always handled with a smile and personal touch that kept me (and all of us) calm and trusting that everything would work out perfectly, as it did. You will be in my address book for many years to come, Sue, as I feel I really made a new friend. I look forward to seeing you in Washington periodically and I hope to see you when I come to visit Mom in Glendale.
Diane Darling - Seller's Daughter
Your strategic planning in the sale of my elderly aunt's home was meticulous. Your recommendations on repairs, staging, and timing led to multiple above-asking bids within days of listing. When the condo association advised us of an asbestos concern and the mortgage company's appraiser came in with a low-ball value, you kept the deal on-track and got it closed in weeks. As a lawyer, I have seen many Realtors in action. Your 24/7 responsiveness, tenacity, positive attitude and ability to deal with me and my cousins (in 3 different time zones) set you apart. Also, as we were not familiar with the mechanics of a California real estate transaction, your provision of explanations of procedures was especially helpful. In sum, you really know what you are doing and were were lucky to work with you! Thank you.Sincerely,
Jo Anne Alderstein - Seller (Attorney at Law)
Sue is extremely professional, motivated and innovative. Besides being a pleasure to work with, I found her efforts and involvement were not only performed in a timely manner, but more importantly with and uncommon zeal and excitement for my project. I was most impressed with her business acumen regarding the development of “just the right target market” that would draw the most potential buyers based on the specific design and aesthetic qualities of my house. She has an impressive understanding of the marketplace and worked diligently to find comparable properties and numerous examples of recent home sales that helped me immensely in determining the appropriate price.
She spent literally days at my house, physically staging it for the first open house. I watched Sue at work, planting flowers and arranging garden furnishings that truly transformed the appearance of my fairly plain Jane areas of my yard and patios. Her eye and talent for set-dressing the interior spaces was equally amazing. The house never looked so beautiful, both inside and out. I highly recommend to any home buyer or seller to give very strong consideration to retaining her services. Sue is tops in my book and I only wish she lived in my new city so that she could help me with the purchase of my new home in another state. I would hire Sue again and again if I could.Jay Hughey - Seller
My experience with Sue Eller was superb! She is very professional, knowledgeable and helpful, and having her represent my property was a fantastic experience during a stressful time. She did everything in a timely manner, with a positive attitude. She truly understands the leasing world and worked diligently---really way more than I would have expected. She handled a lot of little details for me that I had not even considered and as a result had my property rented within one week.
Being an out of state landlord, Sue’s help has truly been invaluable. She always kept in contact either by phone or email with updates. I would not hesitate to call upon her for any real estate needs and have highly recommended her to family and friends. I was so impressed!Dee Mc Laughlin - Landlord (Country Music Television, an MTV Network)
This past July Sue Eller represented my husband and I in the sale of our home at 1512 Capistrano Ave. It was a difficult time in one of the most difficult markets in history. Sue worked very hard with us to make sure our home was “market ready” for months beforehand, but once it hit the market, she sold our home in a matter of days. We had multiple offers above the asking price. She helped us select the perfect buyer and we closed quickly and smoothly, a remarkable feat in today’s economy.
Sue’s persistence, attention to detail, knowledge of the market, and determination to succeed helped us come out on top while so many around us still struggle. We are forever grateful to her. She is a kind and generous person who goes above and beyond. Her personal commitment to her clients is remarkable. We are happy to recommend her to others and will happily use her again when the time comes.
Ann Austen - Seller
My wife and I sold our home for more than 10 percent above our asking price in the middle of the near breakdown in the U.S. economy, and that is largely due to Sue Eller. We got 10 offers within 3 days of listing the home, just as stock markets were melting down around the world. Because we were in a hurry to move, the original price was a bargain, but the final price per sq ft was above market value.
Sue is an enthusiastic and generous person with a clear idea of what needs to be done to sell a house and a willingness to put forth some elbow grease to get it done. She know what a house should look like for buyers and doesn’t confuse that with what the house wants to buy herself looks like---and that is crucial. She is a professional, and it shows in everything from the quality of the photos she had taken of our house--which friends and family (and potential buyers) drooled over--to the way she dealt with hordes of people coming through to look at it.
She is persistent as well as friendly which is a good combination for dealing with people making one of the biggest transactions of their lives. And she really understood what made our house unique. We had worked a lot on it, but it needed more work, and she saw the potential and the best way to show it off. She gave us an estimate of costs to prepare the home for sale and the actual cost was close to it. That’s partly because she came in and fixed up our garden herself. There were lots of potential pitfalls along the way, and Sue navigated them with aplomb. We would happily work with her again and recommend her highly.
Peter Henderson - Seller (Senior Editor-Reuters News)
When my wife and I decided to take the plunge and buy our first home we had no idea what we were in for. Thank God we chose Sue Eller to be our realtor.
When we stumbled into her office we had done very little research. Sure we had a few neighborhoods we liked and a rough budget, but that’s about it. Did we want a big yard or a “walking neighborhood”? Did we want more square footage or more upgrades? Older home or newer? We were not sure and it felt like our wants changed every weekend. Sue held our hand through the entire process and never made us feel like we were wasting her time. When my wife would apologize for taking up another one of Sue’s weekends to look at homes, Sue would always say, “It’s no trouble at all! I love looking at houses. That’s why I’m a realtor. We’ll take all the time you need.”
Finally with Sue’s guidance we found our dream home. But of course the process doesn’t end there. There are negotiations and contracts to sign. My wife’s job in the TV industry means her hours are long and sporadic. Sue was always willing to accommodate her. We were in her office Friday nights at 10pm and Tuesday mornings at 8am. And once again Sue never made us feel like a bother.
Probably the best part of Sue Eller is her personality. She’s just a really great person. She’s the kind of person you are happy to be friends with. You feel she is truly looking out for your best interest. And she is.
Buying a home is not as easy as HGTV would have you believe, but now as I sit in our dream home and reflect on the process I know we wouldn’t have made it here without Sue.Jeremy and Chrissy McDowell - Buyers
I am writing to express our family’s deepest gratitude for your advice as our Realtor. Your negotiation skills, endless patience, incredible work ethic, and flexibility enabled my wife and me to find the perfect “nest” for our son two weeks before his birth! Although our hunt for a new home took place within an unpredictable, rapidly changing housing market, the dedication you provided to our goal was steadfast and unwavering. Your years of experience and deep understanding of our evolving needs were critical to us as first time home buyers. We are deeply indebted to your efforts and to the support of the entire staff and affiliated experts at the Dilbeck office.
My wife Talin and son Alec couldn’t be happier in the perfect house that you helped us purchase. I am certain that your future clients will also come to appreciate all that you do as our Realtor and ally!
With deepest gratitude from our growing family,Arthur & Talin Partikian - Buyers
Both buying and selling, what a crazy time in our lives. Sue made the process run smoothly. She provided a professional and thorough service which was well above and beyond our wildest expectations. During our role as a buyer Sue always listened carefully to our needs and wishes in order to find the home of our dreams. Her energy, enthusiasm and understanding never wavered.
During our role as a seller she demonstrated an uncanny ability to make our house sought after, while working tirelessly and directly beside us to get our home ready. She has been an incredible help during this whole process and is now truly a friend.
Garth & Diane Hamlin - Buyers & Sellers
You are a good soul and a great Realtor. You bring creativity and freshness to an otherwise stale industry. We can’t thank you enough for your tenacity, hard work and your ability to take an approach that sets you apart...and above Realtors we’ve dealt with in the past. You are the best!
Kirk & Cheryl Kopic - Buyer
I hope you realize just how much all your hard work helped me in both getting the house ready to sell and actually getting it sold, even in a down market. WOW! All the cleaning we did and staging that you did worked just fantastic! Your advice in what I needed to do and helping to get it done was invaluable.
By knowing the right people at the right time to do the work, the last few months of house prep was time well spent. I know that without your help I'd still be struggling with who to call and what to do. My mom picked a very good person to help me out, and I'm glad that you were able to be there as often as you could. Thank you from the bottom of my heart.
Yours in deepest gratitude,
Chuck Bremberg - Seller (Son of Former Glendale Mayor, Ginger Bremberg)
Sue Eller put forth the most creative ideas to sell our home for top dollar in a tough and slowing market. Of all the very seasoned real estate people I’ve dealt with over 30 years, Sue was far and away the most creative, hard working and focused of them all. She raised the bar to a new standard of what an exceptional real estate professional needs to do to successfully market top-tier homes.
Kirk Kopic - Seller
Sue put her heart and soul into selling two homes for me this past year. When my mother passed away and I had to prepare to put her home on the market, Sue rolled up her sleeves and did all she could to help me through the process with sensitivity and grace. We were successful with that home and a few months later I decided to put my own home in Burbank on the market. Although it came on the market during the supposedly slower holiday season, she sold it in 6 days! Her staging ability, her knowledge of marketing, her networking power, and her friendliness & positive attitude were the reasons we were able to sell my house. She then helped me through the process of buying my new home and I am extremely grateful for all of her help in negotiating the land mines of trying to buy a bank-owned home in this market. She lives by her slogan, “As a buyer or seller, count on Sue Eller.”
Tenly Bates - Seller & Buyer
I would like to express my sincere thanks to Sue Eller my realtor, who did an outstanding job helping me sell my home in Glendale. After having the home on the market for 4 months with another realtor, and no success, I was getting very frustrated. On advice from a friend, I decided to give Sue a try. She did not just find me a buyer, she advised me on how to prepare my home for sale and went above and beyond helping me complete the work she recommended be done. She physically came to my home and did some painting, rearrangement of furniture, and assisted me in decorating ideas and implementation. As a single mother, I had very little spare time to devote to these tasks, but she stepped in and spent the time and effort necessary to ready my home for sale. Her advice and support throughout the sale process was wonderful, and invaluable to me. She was my realtor, and now we are good friends.
Laurene Johnson - Seller
Thank you very much for helping us sell our parents home on Cumberland. In the recent few years we have had a number of real estate transactions and we found you to be the most helpful agent we have dealt with. You are friendly and personal. You are patient, especially dealing with the fact that we had to go back and forth translating for my parents. You are always easy to get a hold of and always return calls promptly. The fact that we had eight counter offers in the same deal attests to your negotiating skills. Moreover, you handled the paperwork efficiently and professionally and there were no glitches in the whole process.
Anny Sae - Seller
Sue Eller helped us find our piece of Shangri-la and we didn’t even know we were looking for it! Now nestled in a secret canyon, my wife and I are proud owners of a showcase home, far beyond anything I would have ever thought or considered. Without Sue’s vision and understanding of our integrity, I’d still be remodeling... our dreams unrealized. Thank you Sue Eller! - Glendale, CA
Scott & Melissa Meehan - Buyers
